Privacy Policy

AccessClaim ("we," "us," "our") operates the accessclaim.com website, a free service that connects people who may qualify for Social Security Disability (SSDI) benefits with independent, licensed attorneys who handle disability claims. This policy explains what information we collect, how we use it, who we share it with, and the choices you have.

By using our site or submitting a form, you agree to this policy. If you do not agree, please do not use our services.

Information you provide: when you use our eligibility-check form we collect the details you enter, such as your name, email address, phone number, ZIP code, and your answers to intake questions about your disability, work status, and medical care.

Information collected automatically: like most websites, we collect device and usage information (IP address, browser type, pages viewed, referring links) and campaign attribution parameters that tell us which advertisement or partner referred you. See our Cookie Policy for details.

Consent records: to document your consent to be contacted, we capture the time of your submission, the consent language you agreed to, and independent consent-certification tokens (for example, TrustedForm) that record how the form was completed.

The claim details and intake answers you provide — including information about your health or disability — are used solely to match you with attorneys who handle SSDI claims and to connect you with the attorneys you choose to speak with.

AccessClaim is a matching service, not a law firm, and we do not provide legal advice. Submitting our form does not create an attorney-client relationship with AccessClaim or with any attorney. Information you share directly with an attorney after we connect you is governed by that attorney's own privacy practices and professional obligations.

We use your information to: match you with independent attorneys who handle SSDI claims; connect you with the attorneys you select; contact you about your potential claim consistent with the consent you gave; respond to your questions; improve our matching service; and comply with legal obligations.

We do not use your claim details for unrelated advertising profiles, and we never sell your personal information.

Attorneys and law firms: your details are shared with the specific independent attorneys or law firms relevant to your submission so they can contact you to discuss your potential SSDI claim — and, where you choose specific firms, only with those firms.

Service providers: we use vendors that help us operate the service (hosting, communications delivery, consent certification, analytics). They may process your information only to provide services to us.

Legal: we may disclose information when required by law, subpoena, or to protect our rights, users, or the public.

We never sell your personal information, and mobile opt-in data is never sold or shared with third parties for their own marketing purposes.

With your consent, AccessClaim and the attorneys we connect you with may contact you by phone, email, or SMS about your potential claim — even if your number is on a Do Not Call list. Consent is not a condition of any legal representation or of using the service.

Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out, or HELP for help. Opting out of texts does not affect other ways we may contact you unless you tell us otherwise.

We use cookies and similar technologies for essential site functions, analytics, and campaign attribution. Our Cookie Policy explains what we use and how to manage it.

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information we handle, including encryption in transit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We retain personal information for as long as needed to provide the service, document consent as required by law and carrier rules, and meet our legal obligations — after which it is deleted or de-identified.

You may request access to, correction of, or deletion of your personal information at any time using the contact options on our site.

California residents: you have the right to know, delete, correct, and opt out of the sale or sharing of personal information under the CCPA/CPRA. We do not sell personal information. We will not discriminate against you for exercising your rights.

If you are located in a jurisdiction with additional privacy rights (for example, the EU/UK), we honor applicable access, rectification, erasure, and objection rights.

Our services are intended for adults 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

We may update this policy from time to time. The "last updated" date above reflects the current version, and material changes will be posted on this page.

Questions or requests about this policy can be sent through the contact options listed on accessclaim.com, including the phone number shown in our site header and footer.